Have a question about our professional content writing services, but can’t find the answer? We’ve listed some below.
Are the writers native English speakers?
Yes, they are. All writers are from the US, UK or Australia, and the majority hold a degree from a college/university in one of these countries.
Do you use ChatGPT or AI for writing?
We won’t use any AI software for writing an article. However, our writers are trained in using ChatGPT and other AIs to generate ideas for article titles and, on occasion, what the structure may look like for a given article. You can be confident that your content is written by a human and reviewed by our editorial team before being sent to you.
What’s the turnaround time?
Five calendar days. We’ll confirm your order within 12 hours of payment and submission.
What type of content can you complete?
Nearly everything: articles, blog posts, content pages, affiliate reviews, guest posts, niche articles. See our writing portfolio here.
Are there any restrictions on topics?
No, there are not. But, keep in mind that our writers aren’t doctors, dentists, lawyers or other practicing professionals in industry.
This means they’re going to be able to write an in-depth article by researching the topic, but expecting an academic level amount of research and knowledge isn’t realistic. We can also accept some adult and “grey” area topics too.
What editorial or quality control does content go through?
All writers speak and write English as their first language. Your written content is then checked by Grammarly and a human editor. Our quality team then runs the copy through Copyscape to check that the content is original and no section has been taken from another source.
Can I request edits or changes?
Yes, you can. We want to ensure you’re happy with the article you receive, so you can request any edits or re-writes by email.
How do I send my keywords and instructions for the writer?
Use the form after payment to include all instructions and information for the writer. We also have a Google sheet for bulk orders.
Can I order in bulk?
Yes, you can. We accept online orders up to 200,000 words through the online form (discounted the more words you order). If you want to order more than 200,000 words then please contact us.
*Will all orders be completed in 5 days?
We guarantee that if your order is 10,000 words or less then the content will be delivered within five calendar days. If, however, the amount is above this total then your order will be delivered 10,000 words every week.
What payment methods do you accept?
PayPal, card payments (via Stripe) or crypto using the online system. We also accept bank/wire transfers: please contact us if you want to pay this way.
Do you accept other currencies than USD?
Yes, we do. We accept payments in USD, GBP, EUR, CAD, AUS, NZD, JPY, and cryptocurrencies. Please contact us to pay in an alternative currency.
Is your question not answered above? Fill in our contact form and we’ll get back to you within 24 hours.